Whether you are a leader, manager, or the trusted person at work that everyone always goes to for advice, it can be tough supporting others—and yourself—during the chaotic holiday season. Those in leadership roles, defined or not, play a pivotal role in creating a supportive work environment that acknowledges and addresses the unique pressures of this time. Here are some tactics to help effectively support team members during the holiday season.
Encourage open dialogue by creating a space where employees feel comfortable discussing their needs and concerns. Strengthen relationships by actively listening to other’s thoughts and feelings, providing validation and reassurance. This fosters trust and allows managers to tailor support based on individual needs.
Prompts to try:
"How are you managing your workload during the holiday season? Is there anything I can do to support you?"
"I understand this time of year can be stressful. What can we do as a team to make things a bit easier for everyone?"
"I understand that the holiday season can bring on a lot of emotions. If you need someone to talk to, my door is always open, and I'm here to listen without judgment."
Create a workplace culture that prioritizes mental health and well-being. Educate the team about available resources—Cabana is a great one—and emphasize it's okay to disconnect and recharge, especially during the holidays. By fostering an environment where mental health is valued, managers contribute to a culture of compassion and understanding, promoting the overall well-being of their team members.
Prompts to try:
"Remember to take breaks and prioritize self-care. Your well-being is important, and I support you in taking the time you need."
"It's okay to take time off if you need it. Your mental health is a priority, and I fully support you in taking the time you require."
Acknowledging the hard work and dedication of employees throughout the year is crucial. Express gratitude for their contributions and recognize their efforts. This not only boosts morale but also creates a positive atmosphere, reinforcing a sense of belonging and value within the team.
Prompts to try:
"I appreciate the hard work you've put in this year. How can we ensure you feel recognized and appreciated during the holiday season?"
"I’m grateful for your efforts and your positive impact on this team. Are there any resources or support you feel would be beneficial for you during this time? Our goal is to make sure you have what you need."
Be mindful of employee workloads and redistribute tasks, when possible, to prevent burnout during a potentially hectic time.
Prompts to try:
"As we approach the holidays, are there any adjustments or accommodations you need to make this season more manageable for you?"
"Let's discuss your priorities for the next few weeks. How can we ensure a good balance between work and personal time for you?"
“If you find yourself feeling overwhelmed, please don't hesitate to let me know. We can work together to find solutions."
The holiday season presents an opportunity for managers and leaders to foster a supportive work environment that not only addresses the challenges of the season but also contributes to the overall well-being and satisfaction of the team. In doing so, you play a vital role in creating a workplace where employees feel valued, understood, and supported throughout the festive season and beyond.